Our Team Omar Omar is the friendly voice that answers most of the time when you call our office. Omar and his family love to go to Disney World every chance they get. Jason Customer Service Manager Jason is on our Level 2 technical staff and handles both customer support for technical issues as well acting as our Customer Service Manager to ensure customer requests get assigned and handled in a timely fashion. Alex Alex is our resident rock star and a Tier 1 technician. Matt Rocket Office Dog Trainee Dexter Office Dog September 27, 2008 to September 21, 2022 Beloved friend, walking companion, trick performer, and office mate. Chris Carroll Owner and President As the Owner and President of [company_short] since 1998, Chris Carroll focuses on running the business and ensuring our clients are getting the service they need when they need it. He brings more than 30 years of IT industry experience to our team, making him the a technology and business adviser our clients count on for innovative IT solutions and reliable support. Mike Mike was Net-I's first hire and has been with the company since 1999. Mike has expert level technical knowledge and yet can still deliver exceptionally personal client support. Mike goes far further than the extra mile for Net-I's clients. Keith Technical Account Manager Keith has been with us for 10 years give or take. He is a great technician, extremely personal and really takes care of our clients every need. Keith is very much a car enthusiast in his spare time. Zero Zero has a nose for numbers so he helps in accounting.