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Different VoIP services you can benefit from

While Voice over Internet Protocol (VoIP) technology itself is easy to use, there remain several questions about its nature and deployment that every business owner should ask. Should VoIP be on-premises or cloud-based? What’s the difference between a mobile VoIP client and a software-based application? What VoIP service is best for your business? The following […]

How AI can shape the future of VoIP

Artificial intelligence (AI) and Voice over Internet Protocol (VoIP) are among the fastest-growing elements in the technology industry. Emerging AI-driven applications and cloud-based services provide significant enhancements to businesses, with AI’s cognitive nature and VoIP’s cost-saving potential proving to be a match made in heaven. As time goes by, these technologies will become staples in […]

The rise of VoIP phishing: Why scammers do it

Thanks to Voice over Internet Protocol (VoIP) technology, business communication has vastly improved and is now more cost-efficient. Using a variety of VoIP platforms, businesses and individual users can easily make calls and conduct video conferences. But cybercriminals continue to explore ways to hack into systems — even via VoIP. VoIP makes it easy to […]

Resolving call quality issues of internet phones

Poor call quality is not only frustrating but also detrimental to your business operations. So when deploying your Voice over Internet Protocol (VoIP) service, take a proactive approach and learn about possible call quality issues you might experience. This way, you will be able to easily diagnose and troubleshoot these problems. Choppy voice The main […]

Improve your enterprise experience with unified communications

There is such a premium on real-time business information nowadays that it’s inconceivable that some companies still patiently work with outdated communications systems. Good thing unified communications is now available for enterprises that need to take the leap. What is unified communications? Unified communications (UC) allows you to manage all your communications as one piece […]

VoIP should have a place in your business

Voice over Internet Protocol (VoIP) has come a long way since the mid-90s when the technology first enabled phone calls over the internet. Thoughtful developments in telephony hardware and software have driven its growth, and enhanced internet functionality has been a key component, too. So as the internet continues to progress, will VoIP keep pace? […]

Denial-of-service attacks on VoIP systems

When most of us think of cyberthreats, we think of viruses, Trojans, and ransomware. Unfortunately, those aren’t the only ones to look out for. One of the biggest threats to Voice over Internet Protocol (VoIP) systems are denial-of-service (DoS) attacks, so if you have a VoIP system, you better read on. Denial-of-service attacks The end […]

How to stop VoIP theft of service

As the use of Voice over Internet Protocol (VoIP) phones becomes more widespread, so do the security threats that target VoIP, such as theft of service. This threat is the most common type being used by cybercriminals today. Let’s examine how it affects your VoIP network and the preventive measures to counter it. What is […]

Twitter tips to boost your business

Without a doubt, social media marketing is one of the most powerful methods your business can employ to reach a wider audience. When we think of social media marketing, our thoughts immediately turn to Facebook. Yet Twitter has also become an influential tool used by numerous businesses. As a small business owner, you should consider […]

The importance of QoS in VoIP

Voice over Internet Protocol (VoIP) has become many small- to medium-sized businesses’ top communication system of choice. While there are many vendors that offer different VoIP packages with their respective features, you should look into their Quality of Service (QoS) to know which one could meet your company’s needs. Here’s a quick overview of what […]