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Your local, trusted IT partner
We help Memphis businesses get fast, friendly IT support. You'll reach a real technician in about 7 seconds, because listening to hold music isn't anyone's idea of a good time.
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Nearly 30 years of putting people first
Chris Carroll founded NET-i after years in the banking industry, realizing his passion for creative problem-solving and helping businesses thrive.
His first major client came on the very day his son was born, a story that reflects the commitment and personal touch that still drives NET-i today.
Nearly 30 years later, we've built a company that combines technical expertise with genuine care for our clients. We continue to operate with the principles found in Proverbs 3:3:
“Let love and faithfulness never leave you; bind them around your neck, write them on the tablet of your heart.”
The numbers we're proud of
7 seconds
Call response time
24x7
Available phone support
99.3%
Customer satisfaction score
11.5 yrs
Average client retention
Meet the people behind NET-i
Great IT support starts with great people. Meet the team that keeps your technology running and your business moving forward.
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Chris Carroll
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Mike Huber
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Bryan Parker
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Nick Douglas
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Alex Haggard
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Matt Presley
Jason Reichenbacher
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Brady Howe
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Tori Davis
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Kenny Locke
The values behind how we work
These aren't just words on a wall. They're the standards we use to make decisions, solve problems, and take care of our clients.
Transparency
Clear pricing, honest advice, and no surprises. You'll always know what we're doing and why.
Commitment
When something goes wrong, we stay on it until it's resolved. You won't be left chasing us for answers.
Loyalty
We're here for the long haul. We build relationships that grow stronger as we learn your business needs.
Trust
We do what we say we'll do, communicate openly, and earn your trust through our actions.
Thinking about switching IT providers? Let's talk.
You don't have to put up with slow responses, poor communication, or an IT provider that isn't delivering. We'll show you what a better IT partnership can look like.