Your local, trusted IT partner

We help small and midsized Memphis businesses get fast, friendly, and honest IT support. Reach a real technician in about 7 seconds, every time.

We are committed to your success

At NET-i, we help small and mid-sized businesses in Memphis and the Mid-South stay productive, secure, and connected.

We know what it’s like to rely on technology every day. That’s why we’ve built our services around speed, reliability, and personal attention.

Founded in 1998, we've grown from a single small client into a trusted IT partner supporting companies across professional services, logistics, finance, banking, manufacturing, and more.

Our impact in numbers

7 seconds

Call response time

24x7

Available phone support

99.3%

Customer satisfaction score

11.5 yrs

Average client retention

Our story

Chris Carroll founded NET-i after years in the banking industry, realizing his passion for creative problem-solving and helping businesses thrive.

His first major client came on the very day his son was born, a story that reflects the commitment and personal touch that still drives NET-i today.

Nearly 30 years later, we've built a company that combines technical expertise with genuine care for our clients. We continue to operate with the principles found in Proverbs 3:3:

“Let love and faithfulness never leave you; bind them around your neck, write them on the tablet of your heart.”

Our core values

These values shape the way we work, solve problems, and build lasting relationships with our clients.

Transparency always

We’re open about our pricing, promises, and process. You always know what to expect from us.

True commitment

We stick with you, solve problems fast, and never leave you hanging when you need help most.

Loyal partnerships

We build lasting relationships and treat your business like our own. Your success matters to us.

Built on trust

We earn your trust by being honest, reliable and doing what we say we’ll do, every single time.

Who we serve best

We focus on helping Memphis-area businesses who want results. Our ideal clients are those who value honest, reliable support and want a real partnership with their IT provider.

  • Small to mid-sized businesses in the Mid-South

  • Professional, office, and logistics teams

  • Financial, manufacturing, and transportation companies

  • People who want fast, real answers

What our clients say

"A very helpful team that works diligently to solve any issues we have! They are an asset to the IT world!"

Family of three smiling outdoors in autumn setting, representing trusted local IT support team in Germantown TN
Kara Dixon

"Chris and the team care deeply about the clients they serve and they are passionate about continual improvement. These are qualities I admire!"

Chris Wenzel

"Net-I has provided the IT support for ourcompany for about 10 years and I can honestly say they are the  absolute best in the business for tech support services. The entire staff is brilliant, hardworking, highly skilled and always readily available to solve your IT problems.  The collective knowledge they possess about the "tech world" is enviable!  I am truly grateful for all the technology solutions they have contributed to help make our business thrive."

Tonda Thomas

"Net-I is a fantastic company with an amazing staff. They are always extremely helpful and efficient."

Person relaxing outdoors by mountain lake, representing work-life balance for Germantown TN managed IT services clients
Cora Pitt

"Have been a customer for years. Always available and knowledgeable with our technology issues. Very personable and highly recommend Net I."

Elaine Ballard

"NET-I is truly outstanding! Their team consistently delivers exceptional service with impressive efficiency, always completing the job in a timely manner. The staff is incredibly friendly, professional, and always takes the time to walk you through any issues, ensuring you fully understand the process. Their dedication to customer satisfaction is unmatched. I couldn’t recommend them more highly!"

Woman with curly hair smiling, representing friendly IT support team at NET-i managed services Germantown TN
Kelsey Brownlee

Our commitment to the community

At NET-i, we believe success isn’t just about technology, it’s about giving back.

A portion of our profits supports local non-profits, including Freedom’s Promise, Isaiah 117 Ministries, and inner-city classroom.

This reflects the same values of transparency, loyalty, and trust that drive our company culture.

Ready to experience IT that works?

Partner with NET-i and get local, responsive IT support that keeps your business running smoothly.