Your local, trusted IT partner

We help small and midsized Memphis businesses get fast, friendly, and honest IT support. Reach a real technician in about 7 seconds, every time.

We are committed to your success

At NET-i, we help small and mid-sized businesses in Memphis and the Mid-South stay productive, secure, and connected.

We know what it’s like to rely on technology every day. That’s why we’ve built our services around speed, reliability, and personal attention.

Founded in 1998, we've grown from a single small client into a trusted IT partner supporting companies across professional services, logistics, finance, banking, manufacturing, and more.

Our impact in numbers

7 seconds

Call response time

24x7

Available phone support

99.3%

Customer satisfaction score

11.5 yrs

Average client retention

Our story

Chris Carroll founded NET-i after years in the banking industry, realizing his passion for creative problem-solving and helping businesses thrive.

His first major client came on the very day his son was born, a story that reflects the commitment and personal touch that still drives NET-i today.

Nearly 30 years later, we've built a company that combines technical expertise with genuine care for our clients. We continue to operate with the principles found in Proverbs 3:3:

“Let love and faithfulness never leave you; bind them around your neck, write them on the tablet of your heart.”

Our core values

These values shape the way we work, solve problems, and build lasting relationships with our clients.

Transparency always

We’re open about our pricing, promises, and process. You always know what to expect from us.

True commitment

We stick with you, solve problems fast, and never leave you hanging when you need help most.

Loyal partnerships

We build lasting relationships and treat your business like our own. Your success matters to us.

Built on trust

We earn your trust by being honest, reliable and doing what we say we’ll do, every single time.

Who we serve best

We focus on helping Memphis-area businesses who want results. Our ideal clients are those who value honest, reliable support and want a real partnership with their IT provider.

  • Small to mid-sized businesses in the Mid-South

  • Professional, office, and logistics teams

  • Financial, manufacturing, and transportation companies

  • People who want fast, real answers

What our clients say

"My computer had pop ups from McAfee that were constant.  It had gotten to the point that I couldn't use it.  The guys from NetI took care of the problem and now it's better than before!  Thanks for getting me back in business!"

Woman in professional business attire smiling, representing NET-i managed IT services leadership team in Germantown TN
Pat Goldstein

"I have worked with Net-I for years and have always found them to be helpful and responsive when issues arise.  Highly recommend this company."

michael coward

"Great service! Always kind and extremely helpful!  We love working with them.  Quick and effective solutions whenever problems arise."

Shelby Glass

"When I call NetIntegration, I am confident that I will get my problem resolved and my questions answered.  The customer service is excellent - extremely knowledgeable people who are always thorough, in addition to being pleasant and patient."

F Crossley

"Net-I has been our trusted IT support provider for many years, consistently delivering exceptional service and expertise. Their team is not only highly knowledgeable but also incredibly responsive and professional. Whether addressing routine maintenance, troubleshooting technical issues, or implementing new solutions, they approach every task with the same commitment to excellence."

Matt Backus

"I've worked with Net-I over 8 years and the team has always been very responsive to my questions.  They have patiently guided me through issues in the past and always resolved the problem at hand."

Smiling professional woman in business attire, representing NET-i managed IT services team in Germantown TN
Jamie Coward

Our commitment to the community

At NET-i, we believe success isn’t just about technology, it’s about giving back.

A portion of our profits supports local non-profits, including Freedom’s Promise, Isaiah 117 Ministries, and inner-city classroom.

This reflects the same values of transparency, loyalty, and trust that drive our company culture.

Ready to experience IT that works?

Partner with NET-i and get local, responsive IT support that keeps your business running smoothly.