Your local, trusted IT partner

We help small and midsized Memphis businesses get fast, friendly, and honest IT support. Reach a real technician in about 7 seconds, every time.

We are committed to your success

At NET-i, we help small and mid-sized businesses in Memphis and the Mid-South stay productive, secure, and connected.

We know what it’s like to rely on technology every day. That’s why we’ve built our services around speed, reliability, and personal attention.

Founded in 1998, we've grown from a single small client into a trusted IT partner supporting companies across professional services, logistics, finance, banking, manufacturing, and more.

Our impact in numbers

7 seconds

Call response time

24x7

Available phone support

99.3%

Customer satisfaction score

11.5 yrs

Average client retention

Our story

Chris Carroll founded NET-i after years in the banking industry, realizing his passion for creative problem-solving and helping businesses thrive.

His first major client came on the very day his son was born, a story that reflects the commitment and personal touch that still drives NET-i today.

Nearly 30 years later, we've built a company that combines technical expertise with genuine care for our clients. We continue to operate with the principles found in Proverbs 3:3:

“Let love and faithfulness never leave you; bind them around your neck, write them on the tablet of your heart.”

Our core values

These values shape the way we work, solve problems, and build lasting relationships with our clients.

Transparency always

We’re open about our pricing, promises, and process. You always know what to expect from us.

True commitment

We stick with you, solve problems fast, and never leave you hanging when you need help most.

Loyal partnerships

We build lasting relationships and treat your business like our own. Your success matters to us.

Built on trust

We earn your trust by being honest, reliable and doing what we say we’ll do, every single time.

Who we serve best

We focus on helping Memphis-area businesses who want results. Our ideal clients are those who value honest, reliable support and want a real partnership with their IT provider.

  • Small to mid-sized businesses in the Mid-South

  • Professional, office, and logistics teams

  • Financial, manufacturing, and transportation companies

  • People who want fast, real answers

What our clients say

"5 stars! We have several geriatric collogues who get confused using the computer and Net-I is always there to help get them back on track! Brian, Kenny and Alex are awesome!"

Kaitlyn Wright

"Nick is a wizard and helped me migrate all of my old PC photos and data to cloud storage! Fully recommend Net-I for any businesses needing IT services!"

Scottea Lamberth

"NET-I is a great resource for technology questions and assistance.  Their expertise in the industry is comparable to none.  We recommend them highly!"

Belle Meade Hospitality

"The team at Net-I is great!  They always help me with big and small IT issues.  Quick and efficient.  Thanks for always being there for me"

S P

"Net I is very efficient in everything they do. They have a top notch experienced dedicated team that will make sure you get your issue solved. I highly recommend their services."

Two smiling professionals posing together, representing NET-i managed IT services team in Germantown TN
Deanna Brewer

"These guys have been awesome for us! Anytime we need support they jump right on it. Super efficient and we never have to worry. I'd definitely tell anyone to use them!"

Smiling business professional representing trusted IT support and managed services in Germantown TN
Nikki Harkness

Our commitment to the community

At NET-i, we believe success isn’t just about technology, it’s about giving back.

A portion of our profits supports local non-profits, including Freedom’s Promise, Isaiah 117 Ministries, and inner-city classroom.

This reflects the same values of transparency, loyalty, and trust that drive our company culture.

Ready to experience IT that works?

Partner with NET-i and get local, responsive IT support that keeps your business running smoothly.