Your local, trusted IT partner

We help small and midsized Memphis businesses get fast, friendly, and honest IT support. Reach a real technician in about 7 seconds, every time.

We are committed to your success

At NET-i, we help small and mid-sized businesses in Memphis and the Mid-South stay productive, secure, and connected.

We know what it’s like to rely on technology every day. That’s why we’ve built our services around speed, reliability, and personal attention.

Founded in 1998, we've grown from a single small client into a trusted IT partner supporting companies across professional services, logistics, finance, banking, manufacturing, and more.

Our impact in numbers

7 seconds

Call response time

24x7

Available phone support

99.3%

Customer satisfaction score

11.5 yrs

Average client retention

Our story

Chris Carroll founded NET-i after years in the banking industry, realizing his passion for creative problem-solving and helping businesses thrive.

His first major client came on the very day his son was born, a story that reflects the commitment and personal touch that still drives NET-i today.

Nearly 30 years later, we've built a company that combines technical expertise with genuine care for our clients. We continue to operate with the principles found in Proverbs 3:3:

“Let love and faithfulness never leave you; bind them around your neck, write them on the tablet of your heart.”

Our core values

These values shape the way we work, solve problems, and build lasting relationships with our clients.

Transparency always

We’re open about our pricing, promises, and process. You always know what to expect from us.

True commitment

We stick with you, solve problems fast, and never leave you hanging when you need help most.

Loyal partnerships

We build lasting relationships and treat your business like our own. Your success matters to us.

Built on trust

We earn your trust by being honest, reliable and doing what we say we’ll do, every single time.

Who we serve best

We focus on helping Memphis-area businesses who want results. Our ideal clients are those who value honest, reliable support and want a real partnership with their IT provider.

  • Small to mid-sized businesses in the Mid-South

  • Professional, office, and logistics teams

  • Financial, manufacturing, and transportation companies

  • People who want fast, real answers

What our clients say

"Net-I has been super helpful and resourceful for any technological needs I may have at work. They are always quick to assist in any way they can and are always very polite."

Smiling IT professional in formal attire giving thumbs up, representing NET-i managed services team in Germantown TN
Jackson Coward

"We are long standing customers of Net-Integration (from 2002-2012 and then again from 2021 to present).  They are experts in their field and provide exemplary service.  Highly recommended."

Smiling business professional outdoors, representing trusted IT leadership for Germantown TN managed services
Forrest Owens

"I have been working with Net Integration for 25 years.  Net Integration is not just our vendor, but our business partner.  They provide peace of mind as they keep us moving forward by proactively identifying security vulnerabilities, and keeping us current on backup systems and O/S. The owner, Chris, and his staff have always been very responsive to our needs. They are professional, knowledgeable, and easy to reach.  I highly recommend Net Integration for your MSP."

Colleen Sheehan

"Bryan jumped on my issue right away and made sure I stayed productive by quickly setting up a reliable alternative access solution. He communicated clearly throughout and followed up to ensure everything was resolved. Fast, dependable service as always."

Loren Todd

"NET-I has been a part of our company for more than 20 years.  Always dependable, innovative and responsive.  The entire staff is knowledgeable and friendly."

Cindy James

"I always struggle with giving "perfect" scores because I strongly believe that people can always do better. . . however, in this day and time the bar has been lowered to just show up and do what you say you are going to do!  With that being said, I have no problem giving these guys a 5-Star ranking, but if you were to ask one thing they could have done better?   I guess I would say to not be afraid to "push" our people to get things done.  That is even more of a "us" thing, but sometimes you have to do what is necessary to close out a project . . . and they closed out ours incredibly well!!  Thanks Jason and Mike!!"

Trip Swords

Our commitment to the community

At NET-i, we believe success isn’t just about technology, it’s about giving back.

A portion of our profits supports local non-profits, including Freedom’s Promise, Isaiah 117 Ministries, and inner-city classroom.

This reflects the same values of transparency, loyalty, and trust that drive our company culture.

Ready to experience IT that works?

Partner with NET-i and get local, responsive IT support that keeps your business running smoothly.